FAQs

  • We don’t. But because of our relationships we’ve spent years building, we have a lot of friends everywhere who do know things and can usually get the answer to anything pretty quickly.

    We also have a lot of clients who give us feedback on their travels. We simply can’t be everywhere at the same time - but with an amazing network, we can get information on almost everywhere all the time.

  • Simply put, the hotels pay us (a lot). But you never pay more than what you can find yourself, and usually with perks and sometimes even with discounts. This is why we ask our clients to let us book all your hotels - so we’re not always working on just the tough stuff, and you can give us some lay-ups too. Cue: our spiel about truly symbiotic relationships.

  • We not only act as their marketing team, but we self select so they know they’re winning before you even get there. They trust that we’ve taken the time to get to know you and that we’ve picked the right hotel for you.

    This is also why we believe in life-long relationships. The more we get to know you, the more personalized these hotel picks can be.

  • AMEX FHR is just one tool in our toolbox. We can book that too! But we can also book many other programs - whether that is Virtuoso via our host agency Departure Lounge, or Four Seasons Preferred, or Rosewood Elite, or Dorchester Diamond Club or SLH Within or Hyatt Prive or Marriott STARS, the list goes on and on.

    Why would you want to limit yourself to just one way to VIP? Why would you want to have to keep track of which way is best? Let us take that off your plate. Plus you’ll have a real life human you can quickly access that cares about YOU and wants to get to know you in this process. You are not just another booking.

  • Screenshot it. Tell us. We will tell our hotel partners to match it and usually throw in perks!

  • It’s ok. It’s usually Sarah. She has a prickly personality. This is also why she grew her team - there are others with sunnier dispositions. Luxury is personal, let us help you find a great match with someone you get along with and want to work with. But don’t worry, we will still get to use all of Sarah’s contacts and contracts.